Privacy Policy | Muka Cafe & Burgers

1. Introduction

Welcome to Muka Cafe & Burgers. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and delivery address when you place an order or contact us.
Order History: Details of products you have purchased and your preferences.
Device Information: IP address, browser type, and device details to improve your browsing experience.
Location Data: With your permission, we may collect location data to provide accurate delivery estimates.

3. How We Use Your Information

We use the information we collect to:

Process and deliver your orders accurately and efficiently.
Communicate with you regarding your orders, offers, and promotions (only with your consent).
Improve our website, menu, and customer service based on your feedback.
Prevent fraud and ensure the security of our platform.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, understand how you interact with our site, and deliver personalized content.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your payment information is processed through secure, encrypted channels.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, delivery partners). These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request a copy of the data we hold about you.
Lodge a complaint with a data protection authority if you believe your rights have been violated.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.